This policy explains what information Luxa Marketing ("Luxa", "we", "us") collects through luxaweb.com, how we use it, who we share it with, and the choices you have. Questions about this policy go to [email protected].
Information we collect
Information you give us
When you fill out the market check survey or the contact form, we collect what you enter:
- Your name, business name, email address and phone number
- Your trade, the city and counties you serve, and your answers about your business, such as how you track jobs and how fast leads hear back
- Any message you send us
- Whether you agreed to receive text messages, the time you agreed, and the consent wording you saw
Information collected automatically
When you submit a form, we record the page you were on, any campaign tags in the link you followed (such as UTM tags), your browser type, and your approximate city, region and country based on your IP address. Our hosting provider also processes standard technical data, such as IP addresses and server logs, to deliver the site and protect it from abuse.
The site may use cookies and similar tools that are needed to run and secure it, and to understand how visitors use it. You can block or delete cookies in your browser settings.
How we use information
- To reply to you and run the market check you asked for
- To provide our services to clients, including scheduling and account updates
- To send text messages, only if you agreed to receive them
- To improve the site and understand which pages and campaigns bring in inquiries
- To prevent spam, fraud and abuse, and to meet legal obligations
Text messages (SMS)
If you check the text message box on one of our forms, Luxa Marketing may send you text messages about your inquiry, scheduling and account updates.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help, or email [email protected].
- Agreeing to texts is optional and is not a condition of any purchase.
See our Terms of Service for the full text message terms.
How we share information
We share information only in these cases:
- Service providers. Companies that help us run the site and our business, such as website hosting, email delivery, phone and text messaging, and customer management tools. They may use the information only to provide services to us.
- Legal reasons. When the law requires it, or to protect the rights, safety and property of Luxa, our clients or others.
- Business changes. If Luxa is involved in a merger, acquisition or sale of assets.
We do not sell personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How long we keep information
We keep information for as long as we need it to respond to you, provide our services and meet legal, tax and accounting requirements. Then we delete it or keep it in a form that no longer identifies you.
How we protect information
We use reasonable technical and organizational measures to protect the information we collect, including encrypted connections to the site. No method of sending or storing data is completely secure.
Your choices
- To stop text messages, reply STOP to any message from us.
- To see, correct or delete the information we hold about you, email [email protected].
- To stop emails, reply to any email from us and ask us to stop.
Children
This site is for businesses. It is not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy
If we change this policy, we will post the new version on this page and update the effective date.
Contact us
Luxa Marketing
[email protected]
You can also reach us through our contact page.